Application of Total Quality Management to Bani-Whalid Textile Factory
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Bani-Whalid Textile Factory, leadership, supplier quality management, vision and plane statement, evaluation, employee participation, costumer focus.
Abstract
In this study, an analysis of the impact and development of Total Quality Management (TQM) was presented at Bani-Whalid Textile Factory (BTF) in Libya. Some parameters such as leadership, supplier quality management, vision statement, plan, evaluation, process control and optimization are analyzed to determine whether the current BTF quality management process is well organized. Based on the discussion of the interview with the company's senior management and managers, the results indicate that communication and knowledge transfer among workers is limited, and senior management is not yet enabled, and the computerized information system does not exist because of its pursuit of immediate profits and short-term benefits. as a conclusion, modern TQM operating practices are not applied to the plant as a complete package of the TQM operating model. So the company can identify areas that need urgent development using this model.
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