[1]
Manssour Bin Miskeen, Masoud Fakroun, Hamed Dow, Abusaif Ishteewi, Otman Elbasir, Almahdi Abuham, “Using Importance-Satisfaction Analysis (ISA) To Identify the Most Critical Criteria to Improve Service Quality of Public Bus Transport in Libya”, JOPAS, vol. 18, no. 4, Nov. 2019.